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Who is the best person to speak to?

 I have a query about my child’s learning…

  1. Speak to your child’s teacher - they may ask you to speak to the Inclusion Manager.

  2. If you still have a query speak to the Assistant Head Teacher for the phase.
  3. If you still have a query speak to the Deputy Head or Head Teacher.

I have a query about SATS and assessment…

  1. Speak to your child’s teacher.
  2. If you still have a query speak to the Assistant Head Teacher responsible for Assessment, Achievement and Progress.
  3. If you still have a query speak to te Deputy Head or Head Teacher

I have a query about my child’s behaviour…

  1. Speak to your child’s teacher - they may ask you to speak to the Inclusion Manager or the Family Worker.
  2. If you still have a query speak to the Assistant Head Teacher for the phase.
  3. If you still have a query speak to the Deputy Head or Head Teacher.

I have a query about an incident that happened in class/on the playground…

  1. Speak to your child’s teacher.
  2. If you still have a query speak to the Assistant Head Teacher for the phase.
  3. If you still have a query speak to the Deputy Head or Head Teacher.

I have a query about a particular subject area…

  1. Speak to your child’s teacher/or the subject leader.
  2. If you still have a query speak to the Curriculum Manager.
  3. If you still have a query speak to the Deputy Head or Head Teacher.

I have a query about the day-to-day school organisation…

  1. Email or pop into the school office.

I have a concern about a particular member of staff…

  1. Arrange to speak to the Head Teacher.
  2. In their absence arrange to speak to the Deputy Head Teacher.

I have a concern about health and safety…

  1. Arrange to speak to a member of the senior leadership team or the school business manager.

I have a concern about Safeguarding…

  1. Arrange to speak to the Designated Safeguard Lead i.e. the Head Teacher.
  2. In their absence arrange to speak to the Deputy Designated Safeguard Leads who are the Deputy Head and the Inclusion Manager.

I need advice about a family matter…

  1. Arrange to speak to the Family Worker.

Most staff members are available to speak to at the end of the day.  It may be that they cannot speak to you immediately but they will arrange a mutually convenient time to speak to you.  Alternatively if you email or phone the school office they will arrange for a member of staff to contact you to see/speak to you. 

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